Customer Support Representative
Location: Fresno
Posted on: June 23, 2025
|
|
|
Job Description:
Our firm leverages our talented Customer Support Representative
to prepare, launch, and optimize every product and direct service
for our clients. We’re a trusted customer acquisition partner for
top-flight telecommunication companies nationwide, and we are
seeking a talented CSR to join our growing team! Enhancing the
customer experience to build customer loyalty is the primary focus
of all our external campaigns. To this end, our resources and
expertise are tailored to enhance knowledge about market dynamics
and consumer engagement. Our clients thrive as a result of our
experience and skill, and we are equally dedicated to their
customers as our own. As a Customer Support Representative you
will: Listen, understand, and take quick action. Like all of us,
customers just want someone to listen and help get their problems
solved. You'll do both. Assist customers directly in selecting the
products and services that best suit their technology and
communications goals and help close the sale and to set up the
account. Process upgrades, downgrades, and new sales purchases and
facilitate delivery and installation efficiently and effectively.
Maintain excellent time management, and professional customer
service at all times, and be able to balance multiple projects and
responsibilities. Have the opportunity to engage in continuous
professional development training sessions and participate in a
dynamic team-based company culture.
Keywords: , Clovis , Customer Support Representative, Customer Service & Call Center , Fresno, California
