Customer Service Representative

Company: Alorica
Location: Clovis
Posted on: September 17, 2020

Job Description:

Why work for Alorica Clovis?

This is a work from home opportunity that requires you live in the Clovis/Fresno area and meet the technical requirements of the position, i.e. internet speed and PC.

Please note that while this opportunity will start as a work at home position, future business needs may require that your work be conducted at our Clovis Contact Center location.

Simply put, we want to make lives betterone interaction at a time and to do that, we need the very best people to join us.

Hear what a contact center job is really like from our own people! Aloricans discuss our culture, opportunities for growth, and their general day-to-day.

https://www.alorica.com/insight/contact-centers-the-low-down/

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• We offer competitive wages of $13 per hour.
• Overtime opportunities are available to increase your income.
• Monthly bonuses just for being amazing at what you do.
• Bonuses in every paycheck when you refer friends and family for employment with Alorica.
• Full time hours. Yes, that's right, a consistent 40 hours a week.
• Potential for part-time hours further in your career if you seek to balance work with education or other life goals.
• Medical, dental, financial planning, pet insurance and tuition reimbursement benefits, for you and your family, to name few.
• Paid time off for work and life balance. We think you should enjoy time away from the office.
• Retirement planning options (401(k)).
• Access to merchant discounts as an Alorica employee.
• We promote from within 90% of the time in Clovis/Fresno.
• Employee programs supporting employment, community outreach, corporate leadership, training and development, education assistance, & mentoring.
  
  
  Job Requirements
  
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  • First and foremost, you need a positive attitude and a natural willingness to want to help others
  • We would love it if you have Inbound call center or customer service via phone experience, but we can train the right people
  • We require you are flexible in accepting a set schedule during our operating hours of 7am - 9pm, Monday through Sunday. Training schedules (first 12 weeks) fall between the hours of 6am midnight.
  • We need you to be willing to work holidays when they fall within your assigned schedule
  • We need your confident familiarity with current technology including computers, tablets, Smartphones and other cellular devices
  • 18 years of age or older
  • High School Graduate or GED required
  • Ability to complete a pre-employment behavioral assessment
    
    About Alorica:
    
    Equal Opportunity Employer Veterans/Disabled

Keywords: Alorica, Clovis , Customer Service Representative, Hospitality & Tourism , Clovis, California