Loss Prevention Specialist

The Loss Prevention Specialist is responsible for ensuring store safety and security for an assigned location. The LPS assists in achieving business goals and objectives by creating an exceptional shopping experience for the customer while reducing store shrinkage, conducting loss prevention audits, reducing theft related incidents, and monitoring adherence to Boot Barn's store policies and procedures.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Maintain a visible presence in the store while professionally greeting and engaging customers. * Conduct internal and external investigations related to merchandise shortages in compliance with Boot Barn's guidelines. * Train store personnel on loss prevention measures addressing theft and inventory shortage control issues. * Identify indicators of internal and external theft and work with the Regional Loss Prevention Manager and store leaders to quickly respond to and resolve incidents. * Accurately complete incident reports and maintain apprehension and investigation records according to Boot Barn's standards. * Collaborate with law enforcement agencies to report or investigate crimes. * Assist in reviewing and retaining video evidence on all high-risk theft incidents.

Communicate theft trends to nearby stores and districts to prevent further loss.

ADDITIONAL RESPONSIBILITIES

* Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. * Demonstrates high level of quality work, attendance and appearance. * Adheres to all Company Policies & Procedures and Safety Regulations. * Adheres to local, state and federal laws. * Performs any other duties that may be assigned by management. * Understands and complies with all company rules and regulations. * Maintain a professional attitude while remaining calm during high stress incidents. * Maintain strict confidentiality.

Qualifications

MINIMUM QUALIFICATIONS

* Communicate with management and other employees effectively. * Flexible schedule that meets the needs of the business (schedule may include evenings, weekends and holidays). * Previous Security or Loss Prevention experience in a retail environment preferred. * Computer proficiency and working knowledge of Microsoft Office Applications. * Some knowledge of current technology and its application to the role (CCTV, POS systems, case management software, etc.).

COMPETENCIES

* Versatility * Communication * Decision Making * Initiative * Innovation * Motivator * Organization * Professionalism * Results Orientated

PHYSICAL DEMANDS

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

* Standing, walking and squatting more than fifty percent of the work shift. * Required to lift, move and carry up to 40 pounds * Ability to read, count and write to accurately complete all documentation and reports. * Must be able to see, hear and speak in order to communicate with employees and other customers. * Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. * Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

Boot Barn, Inc. reserves the right to make exceptions to, modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

MINIMUM QUALIFICATIONS

* Communicate with management and other employees effectively. * Flexible schedule that meets the needs of the business (schedule may include evenings, weekends and holidays). * Previous Security or Loss Prevention experience in a retail environment preferred. * Computer proficiency and working knowledge of Microsoft Office Applications. * Some knowledge of current technology and its application to the role (CCTV, POS systems, case management software, etc.).

COMPETENCIES

* Versatility * Communication * Decision Making * Initiative * Innovation * Motivator * Organization * Professionalism * Results Orientated

PHYSICAL DEMANDS

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

* Standing, walking and squatting more than fifty percent of the work shift. * Required to lift, move and carry up to 40 pounds * Ability to read, count and write to accurately complete all documentation and reports. * Must be able to see, hear and speak in order to communicate with employees and other customers. * Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. * Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

Boot Barn, Inc. reserves the right to make exceptions to, modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Maintain a visible presence in the store while professionally greeting and engaging customers. * Conduct internal and external investigations related to merchandise shortages in compliance with Boot Barn's guidelines. * Train store personnel on loss prevention measures addressing theft and inventory shortage control issues. * Identify indicators of internal and external theft and work with the Regional Loss Prevention Manager and store leaders to quickly respond to and resolve incidents. * Accurately complete incident reports and maintain apprehension and investigation records according to Boot Barn's standards. * Collaborate with law enforcement agencies to report or investigate crimes. * Assist in reviewing and retaining video evidence on all high-risk theft incidents.

Communicate theft trends to nearby stores and districts to prevent further loss.

ADDITIONAL RESPONSIBILITIES

* Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. * Demonstrates high level of quality work, attendance and appearance. * Adheres to all Company Policies & Procedures and Safety Regulations. * Adheres to local, state and federal laws. * Performs any other duties that may be assigned by management. * Understands and complies with all company rules and regulations. * Maintain a professional attitude while remaining calm during high stress incidents. * Maintain strict confidentiality.

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