Dental Patient Access Representative

Company: Mammoth Hospital
Location: Mammoth Lakes
Posted on: May 3, 2021

Job Description:

Job SummaryThe Dental Patient Access Representative is responsible for professional and efficient operation of the admission/ registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: appointment scheduling, patient registration, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle.What You'll Do:Opens/closes front desk according to current procedures.Greets all patients in a courteous and timely manner.Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary. This includes concise documentation in the EHR system.Upon patient admission, verifies that patient demographic and insurance information is current and correct and that required forms according to specific visit type are completed and signed. Schedules patient appointments using computerized scheduling system.Accurately creates tasks in EHR according to clinic protocols and works both Task lists and Work lists. Identifies, collects, and tracks patient liability owed; such as co-pays, co-insurance, share of cost and deductibles. Completes bank deposits daily and reconciles cash drawer and cash journal/receipts.Who You Are:Excellent communicatorDetail orientedGood interpersonal skillsStrong customer service skillsQualifications:High school diploma or equivalent required, Associates degree preferred.One year receptionist clerk experience preferred.Bilingual in Spanish strongly preferred.Job Information:Full-time, day shifts.The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. An equal opportunity employer.

Keywords: Mammoth Hospital, Clovis , Dental Patient Access Representative, Other , Mammoth Lakes, California