Medical Receptionist/ Medical Assistant Front Office
Company: Central Valley Indian Health, Inc.
Posted on: May 31, 2021
Job Description Under the direct supervision of the Business
Manager., the incumbent holds a Safety Sensitive position and
provides front desk Medical Billing/business services. The
incumbent will screen all patients as prescribed by Fiscal staff,
collect all data which is related to patient services, and schedule
all patient appointments. Responsible for HIPAA Compliance and
excellent customer service.
PRIMARY RESPONSIBILITIES: A. Maintain a positive image of CVIH
by greeting clients in a professional manner and see to their
comfort and sense of well being during their clinic visit; inform
patients of any changes that could delay their appointment/visit.
B. Register patients, obtain all baseline data necessary for the
patient visit and follow-up appointment. Update the medical record
with insurance information, an updated copy of insurance,
eligibility, HIPPA notice, Health History, and annual consent.
Update personal information in electronic medical record, including
address, phone number, pharmacy, etc. C. Collect co-pays,
deductibles, share of cost and sliding fee payments. Records and
balances daily cash receipts and properly routes to the Fiscal
Department. D. Coordinate all patient appointments for medical
services by sign-in sheet, as required by the guidelines of CVIH.
Copy of sign in sheet to be sent to RPMS and Billing Department. E.
Notify patient by mailing letters about their missed appointments
and need to reschedule. F. Maintain patient confidentiality
according to CVIH standards and protocols. G. Responsible for
verifying eligibility for PRC, Direct Care, Insurances, and/or
Medi-Cal before patient is seen. Copies of any changes in methods
of payments must be changed in the electronic medical chart and
sent to PRC Coordinator and Billing. Insurance card is to be
scanned into the electronic medical record. H. Check out patients
by printing a visits summary and scheduling any needed
appointments. I. Responsible for cancelling/rescheduling
appointments based on provider schedule. J. Responsible for
updating all patient information in RPMS each time patient comes to
clinic including address, phone numbers, insurance and community.
K. Scan labs, imaging reports, consultation reports, hospital
reports and other daily forms from other departments and outside
providers into electronic medical records. Documents need to be
assign to the proper staff for review. L. Responsible for making
sure all documents are scanned into the correct electronic medical
record folders based on patient document folders list. M.
Responsible for checking e-faxing and house faxes to direct
documents to the proper staff. N. Responsible medical records
request for subpoenas, court orders and upon patient request. O.
Responsible for daily mail. P. Communicate in a friendly and
professional manner to others. Provide excellent service/support to
all patients, employees, and outside contacts. Q. Any other duties
assigned to the employee by the direct supervisor or CVIH
Requirements: 1. High School Diploma or equivalent. 2.
Certificate and one year experience in medical office or healthcare
administration medical front office or health care administration.
3. Knowledge of basic office skills, medical terminology, and
proficient in word processing. 4. Valid CPR Certificate preferred.
5. A valid California Drivers License and clean driving record with
the ability to be insured under CVIHs automobile insurance. 6.
Requires and awareness and keen appreciation of Indian traditions,
customs a socioeconomic needs; an ability at times to meet and deal
effectively with Indian health organizations consisting of numerous
tribes with varied cultures which requires tact, courtesy,
discretion, resourcefulness, and good judgment in handling
functions of a sensitive nature. 7. Safety Sensitive positions are
subject to random drug testing and are required as a condition of
continued employment. CVIH is an equal opportunity employer;
however preference in hiring is given to qualified Native American
Indians in accordance with the Indian Preference Act (Title 25 U.S.
Code, Section 472 and 473). Applicants claiming Indian preference
must submit verification of Indian descent certified by tribe of
affiliation or other acceptable documentation of Indian heritage.
Qualified Veterans must submit form DD214 Honorable Discharge. A
copy must be attached with application. Qualified candidates must
submit the Central Valley Indian Health employment application in
order to be considered for the position. Company Description CVIH
is a private non-profit Tribal organization that provides health
care services to the Native American people of the Central Valley.
With 6 locations, CVIH provides Medical, Dental, Mental Health,
Public Health Nursing, Optician and Nutrition services. CVIH was
formed in 1971 and continues to provide quality health care
services to patients in Fresno, Madera & Kings Counties.
Keywords: Central Valley Indian Health, Inc., Clovis , Medical Receptionist/ Medical Assistant Front Office, Other , Prather, California
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