Company: Community Medical Centers
Posted on: January 24, 2023
* All positions are located in Fresno/Clovis CA*
The perfect blend of exceptional care and comfortable
accommodations, Clovis Community Medical Center remains a top
choice for women's services, labor and delivery, advanced minimally
invasive surgeries, sports medicine, and weight-loss surgery. Home
to the Marjorie E. Radin Breast Care Center, California's premier
breast care center, we offer screening, diagnostics, and treatments
using the most cutting-edge technology available. We're a
family-oriented, suburban hospital at the base of the Sierra Nevada
Mountains that's part of the Community Medical Centers healthcare
network. Expanded in 2012, Clovis Community has 208 all-private
rooms - making Clovis Community the only comprehensive hospital in
the area with all-private rooms.
Whether for inpatient or outpatient care, we're here to provide the
best possible experience and the highest quality care for the
people we serve. That means we are able to offer a variety of ways
for you to grow - both in the way you do your job as a healthcare
professional and in the way you live your personal life. If you
share our passion for providing the best possible care for each and
every patient, you should consider a career with our team at Clovis
Community Medical Center.
The Security Dispatcher is responsible for receiving and
dispatching emergency and non-emergency calls for security
services, monitoring multiple alarms, and utilizing the Public
Address (PA) system to make emergency announcements. Accountable
for dispatching of appropriate security personnel and outside
agencies, and providing general clerical assistance.
1. Answers all inbound calls and directs them to the appropriate
staff. Completes overhead paging in accordance with current policy
and procedures.2. Prioritizes requests for services based on
emergency need or seriousness of call quickly and accurately.3.
Monitors and takes appropriate action on alarms. Rapidly initiates
appropriate internal and external responses according to current
procedure.4. Promptly addresses 9-1-1 calls and stat line (18)
calls. Initiates response via various methods of communication as
appropriate. Allocates and dispatches available resources as
necessary including creating urgent pages and activation of
emergency teams to respond to clinical and non-clinical
emergencies. Coordinates emergencies with local, state and federal
law enforcement, fire and EMS authorities.5. Documents, coordinates
and acts as the central storage of information and communications
during emergencies at all facilities.6. Monitors the Closed Circuit
Television (CCTV) surveillance cameras in real time for activity,
initiates security response when necessary.7. May be required to
train newly hired employees.8. Provides customer service as needed.
Responds to patient, visitor, vendor and employee inquiries.9.
Inputs all calls for service and department activities in the
Computer Aided Dispatch (CAD) system. Maintains accurate logs and
documentation of calls for service.10. Receives Health Care
Interpreter Network (HCIN) requests for live interpreters.
Completes pages for urgent requests based upon current
procedure.11. Operates two-way radio system. Dispatches security
personnel to calls for service; responds to officers
requests/transmissions quickly; retrieves information from
computerized database systems and broadcasts results to field
personnel.12. Monitors and operates electronic security access
system.13. Performs other duties as assigned.
Necessary skills for this role include:
* Great leadership & decision making skills
* Extreme service focus and willingness to be helpful
* Excellent communication & problem solving skills
* Excellent customer service
Experience and education minimum requirements:
* High school graduate/GED
* One year of clerical experience and six months multi-line
* 911 dispatch, using Computer Aided Dispatch software program,
CCTV surveillance and/or POST dispatcher's course.
Contact Recruiter Jill Parker today at
Keywords: Community Medical Centers, Clovis , 911 Officer, Other , Clovis, California
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