PCC - General Offices
Company: Sonrava Health
Location: Selma
Posted on: January 24, 2023
Job Description:
Overview: Our company is looking for a bright, motivated and
talented Patient Care Coordinator. The Patient Care Coordinator is
the primary point of contact and communication for patients in our
offices. The Coordinator will greet patients, introduce them to the
office, coordinate treatment services, and nurture the patient
relationship. The Patient Care Coordinator must be a strong
communicator with a passion for providing excellent customer
service and strong aptitude for sales. The Patient Care
Coordinators objective is to make patients feel welcome and
comfortable and to provide the Ultimate Patient Experience to every
patient that visits our offices. Job Responsibilities/Duties :
- Set and achieve personal sales goals while supporting the goals
of the team
- Greet patients in a timely, professional and engaging
manner
- Introduce new patients to the office and staff
- Provide patient consultations and communicate information about
recommended treatments
- Discuss cost of service, insurance coverage, and payment
options with patients
- Build lasting relationships with patients by contacting them to
follow up on visits to suggest new or alternative treatments
- Nurture the patient relationship to encourage patient
retention
- Work as team player to ensure each customer receives the best
service possible
- Supports strategic local marketing initiatives that help drive
brand awareness and new patient growth Western Dental Brident
offers a competitive benefit package designed to enhance the lives
of our Team Members.Team Membersare eligible for benefits based on
their full time status.
- Paid Time Off (PTO)
- Medical
- Dental
- Vision
- Continuing education and advancement opportunities
- 401 (k) plan With solid administrative and technology support
and backed by outstanding management systems, our dental practices
will provide excellent patient care and where ourTeam Membersare
appreciated and respected as professional colleagues.
Qualifications:
- 2 years of sales, customer service or related work
experience
- Bilingual Spanish-English skills preferred
- Ability to positively and proactively handle patient concerns
and prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Excellent communication and interpersonal skills
- High level of ownership, accountability and initiative
- Friendly, outgoing and motivated personality
Keywords: Sonrava Health, Clovis , PCC - General Offices, Other , Selma, California
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