ClovisRecruiter Since 2001
the smart solution for Clovis jobs

Guest Service Representative

Company: Homewood Suites - Clovis
Location: Clovis
Posted on: February 5, 2020

Job Description:

This is the job description for GUEST SERVICE REPRESENTATIVE

JOB DESCRIPTION

Job Title: Guest Service Representative
Department: Front Desk
Company: Dimension Development
Reports To: Front Office/Operations Manager
Supervises: N/A
Job Description Date: May 1, 2014

Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

Job Responsibilities:
1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell
person or directly to guest as appropriate, without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining,
entertainment and travel directions.
3. Keep records of room availability and guests' accounts. May make, confirm and cancel
reservations for guests.
4. Compute bill, collects payment and makes change for guests. May post charges such as room,
food, liquor or telephone by hand or machine.
5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using
equipment such as telephone, fax and switchboard.
6. Understand and enforce the hotel company credit policies. Account for all cash and makes
deposits in accordance with hotel and company policies.
7. Take the initiative to greet guests in a friendly and warm manner.
8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence
of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
9. May make restaurant, transportation or entertainment reservations for guests; may deposit
guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or
champagne for special guests.
10. Other duties as assigned.

Job Skills:
1. Speak clearly and listen carefully.
2. Use personal judgment and specialized knowledge to give information to people.
3. Communicate well with many different kinds of people.
4. Change easily and frequently from one activity to another such as from typing to interviewing,
to searching in a directory, to using a telephone.
5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

Job Qualifications:
Education HS Diploma or equivalent.
Experience Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Licenses/Certifications N/A

Keywords: Homewood Suites - Clovis, Clovis , Guest Service Representative, Sales , Clovis, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Fresno,CA)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Fresno
Posted on: 02/18/2020

Retail Sales Consultant-ATT
Description: SunIRef:it Retail Sales Consultant-AT T Prime Communications 446 reviews - Fresno, CA 93710 Prime Communications 446 reviews Read what people are saying about working here. Look around. Does it seem (more...)
Company: Prime Communications
Location: Fresno
Posted on: 02/17/2020

Retail Cosmetics Sales - Beauty Advisor, Full Time: Fashion Fair Mall
Description: Job Overview: br With a role in the Macys Cosmetics Department, you will have the opportunity to help others look their best every day. Youll make one-on-one connections with customers to learn their (more...)
Company: Macy's
Location: Fresno
Posted on: 02/18/2020


Western Regional Sales
Description: Western Regional Manager--This client company is an international manufacturer of hydraulic coolers and connection technology.-- They are expanding because of market demand.-- This is top shelf technology (more...)
Company: Westport One
Location: Fresno
Posted on: 02/18/2020

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote
Description: OverviewIf you are a highly motivated individual with an active credential CPA x2F EA x2F Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes (more...)
Company: Intuit
Location: Turlock
Posted on: 02/17/2020

Appliance Sales Specialist
Description: SunIRef:Sales:title Appliance Sales Specialist Best Buy 28,013 reviews - Fresno, CA 93720 Best Buy 28,013 reviews Read what people are saying about working here. What does an Appliance Sales Specialist (more...)
Company: Best Buy
Location: Fresno
Posted on: 02/17/2020

MGR BRANCH SALES
Description: Employer Name: SpiderID: Location: Fresno, California Date Posted: 1/24/2020 Wage: Negotiable Category: Building Trades/Construction Job Code: R-1208 Job Description: Position Overview Assists Branch (more...)
Company: TMX The Terminix Intl Co LP
Location: Fresno
Posted on: 02/17/2020

Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney
Description: OverviewIf you are a highly motivated individual with an active credential CPA x2F EA x2F Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes (more...)
Company: Intuit
Location: Madera
Posted on: 02/18/2020

Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Visalia
Posted on: 02/17/2020

Retail Cosmetics Sales - Beauty Advisor, Full Time: Fashion Fair Mall
Description: Job Overview: With a role in the Macys Cosmetics Department, you will have the opportunity to help others look their best every day. Youll make one-on-one connections with customers to learn their sense (more...)
Company: Macy's
Location: Fresno
Posted on: 02/17/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Clovis RSS job feeds